Last Updated: July 25, 2026

Welcome to Luna Felton. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue the use of our website.

General

You must be at least 18 years of age or have permission from a parent or legal guardian to use our website and place an order.

We reserve the right to refuse service, cancel orders, or restrict access to our website at our sole discretion where necessary.

We may update these Terms from time to time. Any changes will become effective once published on this page.

Products

We make every effort to display our products as accurately as possible. However, actual colours, textures, and appearance may vary slightly depending on your device or monitor settings.

All products are subject to availability. If an item becomes unavailable after an order has been placed, we will notify you and arrange an appropriate refund or alternative where applicable.

Please follow the care instructions provided with each garment. Luna Felton is not responsible for damage caused by improper washing, handling, or use.

Orders

Orders can be placed through our website by adding products to your shopping cart and completing the checkout process.

An order confirmation email confirms that we have received your order request. Your order is considered accepted once payment has been successfully processed and the order has been prepared for dispatch.

We reserve the right to cancel any order due to pricing errors, suspected fraud, stock unavailability, or any other legitimate business reason.

Pricing & Payment

All prices displayed on our website are shown in Sri Lankan Rupees (LKR) unless otherwise stated.

Prices may change without prior notice; however, any price changes will not affect orders that have already been confirmed.

Payments are securely processed through trusted third-party payment providers. Luna Felton does not store your complete payment card details.

Shipping & Delivery

Delivery times provided on our website are estimates and may vary depending on your location, courier availability, or circumstances beyond our control.

Risk of loss or damage passes to you once your order has been delivered to the shipping address provided during checkout.

Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy, which forms part of these Terms.

Please review our policy before requesting a return or exchange.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

Please notify us immediately if you believe your account has been accessed without your authorization.

Intellectual Property

All content available on this website, including logos, designs, photographs, graphics, product descriptions, text, and other materials, is the property of Luna Felton or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content from this website without our prior written permission.

Website Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Upload or distribute malicious software or harmful code.

We reserve the right to suspend or terminate access for users who violate these Terms.

Limitation of Liability

We strive to provide accurate information and uninterrupted access to our website. However, we do not guarantee that the website will always be available, secure, or free from errors.

To the maximum extent permitted by law, Luna Felton shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Force Majeure

Luna Felton shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, transportation disruptions, or technical failures.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Luna Felton

Website: https://www.lunafelton.com

Email: support@lunafelton.com